Returns Policy

Customer satisfaction is our sole priority at Health Stores Direct and we will do everything possible to ensure you are happy with your order.  However, if for any reason you are not satisfied with your purchase then we are happy for you to return unused and unopened items to us to receive a full refund:

Please get in touch at so that we can provide you with our returns address

Return the item to us unopened and unused in suitable packaging - remember to include your order number

We also recommend that you return items using recorded delivery as we cannot accept responsibility for items lost in the post - unfortunately we cannot cover shipping costs for return goods

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order for any item purchased from, for a full refund of the product within 14 days. The returned items must be sealed and un-used and still have all packaging intact.  Unfortunately we cannot cover shipping costs for return goods.

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